Support
Last updated November 12, 2026
Questions, bugs or ideas: email support@parra.io. A real person reads every message, usually within two business days.
Getting started
- Add a humidor on the Humidors tab, then add cigars from Inventory.
- Log a smoke with the + on the Journal tab, or scan the band with the viewfinder button.
- Add your drinks in Settings, then Drinks. Star favorites so they show up as one-tap picks.
- Open a humidor, then Humidity log, to set how often Cedar reminds you to check humidity.
Reminders are not arriving
Turn on reminders in Cedar under Settings, then Notifications, and make sure notifications for Cedar are allowed in the iOS Settings app.
Backups and moving to a new iPhone
Cedar stores your data on your iPhone, so it is included in your iCloud or computer backup. Restoring a backup to a new iPhone brings your journal with it. You can also export a PDF or a data file from Settings at any time.
Restoring or cancelling a subscription
On a new device, tap Restore Purchases on the paywall or in Settings. To cancel, follow Apple's cancellation guide. For refunds, see how to request a refund from Apple.
Deleting your data
Delete individual entries in the app, or delete Cedar from your iPhone to remove everything it stored. We hold no copy. See the privacy policy for details.